Experience Centre Manager
Create exceptional experiences. Be the face of innovation. Inspire every visitor.
This is a unique opportunity for someone with a background in sales, marketing, events, or client engagement to take ownership of a high-profile, customer-facing space. The successful candidate will be responsible for delivering exceptional visitor experiences, showcasing cutting-edge technology, and helping drive brand engagement and commercial success.
The Opportunity:
- Customer Experience Ownership: From initial welcome through to follow-up, the Experience Centre Manager will ensure every visitor journey is seamless, engaging, and memorable.
- Tech Showcases & Live Demos: Responsible for setting up and delivering impactful demonstrations of the latest technologies from key vendor partners.
- Profile Building & Footfall Growth: The successful candidate will play a key role in increasing awareness, usage, and visibility of the Experience Centre through events, campaigns, and targeted engagement strategies.
- Strategic Collaboration: Working cross-functionally with sales, marketing, and product teams to maximise the centre’s impact as a lead generation and brand engagement tool.
- Event Management: Supporting and hosting workshops, product launches, partner days, and industry briefings.
- Performance Reporting: Monitoring engagement, capturing feedback, and reporting on return on investment to continuously refine and improve the experience.
Who we are looking for:
This role would suit someone confident, articulate, and naturally client-facing – someone who can bring a room to life and tell a compelling story. The ideal candidate will bring:
- Experience in a customer-facing or event-focused role – ideally from a sales, marketing, or technology background.
- A confident and warm communication style, comfortable interacting with senior stakeholders and technical teams alike.
- A commercially-aware mindset with a strong understanding of how to support sales and engagement through experience-led interactions.
- Strong organisational skills with the ability to manage multiple priorities and keep the centre running smoothly.
- A genuine interest in technology – no need to be technical, but the ability to talk about innovation in a relatable way is key.
Why Apply?
This is a fantastic chance to take ownership of a flagship space and play a key role in shaping how customers connect with the brand. For someone full of ideas, energy, and people skills, it’s a brilliant platform to make a real impact.
Get in touch to find out more or hit the apply button now.