AV Support Engineer

The company is a leading systems integrator with a highly collaborative attitude, fostering a supportive, close-knit team. A new role is available due to company expansion we are seeking an experienced AV Support Engineer.

The Role

As AV Support Engineer you will use your technical proficiency with a range of AV systems and related technologies to fault find problems. You will provide clear communications to clients during remote support, and be able to fix problems ‘hands on’ on site, liaising with manufacturer support teams or distributors where necessary. Working as AV support engineer you will be skilled at client-facing interactions, in person and over the phone / email.

Depending on your aptitude and interests, in addition to support responsibilities you may be involved with AV systems commissioning, AV systems design, project engineering (CAD, creating schematics), or other business activities (e.g. site surveys, marketing and website / blog writing, social media).

The Person

To apply you must have –

? Skills and experience that make you proficient in fault-finding and resolving issues with modern audio, videoconferencing, video and control systems.

? A proven track record in field-based audiovisual support tasks, maintenance and operation.

? IT and IT networking knowledge; an understanding of AV systems’ integration with existing IT systems is essential, and being comfortable using a range of computer software. ? Full UK working rights.

You would ideally have –

? Worked as an AV support engineer with corporate/commercial clients, both on site and remotely.

? The ability and presence to liaise with clients at all levels, and third parties such as distributors and manufacturers.

? Technical proficiency in sound engineering, audio processing and signal flow.

? A selection of current, relevant industry manufacturer accreditations. e.g. CTS, Dante ? Familiarity with platforms such as QSYS, BSS, training on products by Crestron, Extron and Shure.

? Knowledge of videoconferencing platforms such as Teams, Zoom and Webex, and videoconferencing hardware from manufacturers such as Logitech, Poly, Cisco and Crestron.

? Relevant health & safety accreditations.

Apply now to join a growing business where career development and personal development is offered and where you can play an influential role within the company.